Legal Documents
Legal documents of HitNSpin Casino. Select a document from the tabs below.
This policy governs the processing of personal data of users of HitNSpin. The document describes the categories of data collected, the purposes and legal bases for processing, the recipients of data, retention periods and the rights available to data subjects.
By using the services of the platform, the user confirms that they have read and understood this document.
The data controller within the meaning of applicable data protection legislation is the operator of the HitNSpin platform. Contact details for the controller and for the data protection officer, where one has been designated, are published in the contact section of the site.
Upon registration, the following are collected: first and last name, date of birth, email address, residential address, nationality and telephone number. This data is required for account creation and for compliance with regulatory obligations to verify the identity of the customer.
Before a withdrawal can be processed, the user is required to provide a copy of a government-issued identity document, proof of residential address, and where necessary proof of ownership of the payment method used. Processing is on the legal basis of compliance with a statutory obligation arising from anti-money laundering legislation.
Data processed includes deposits and withdrawals made, payment methods used and transaction history. Full payment instrument data is processed by licensed payment service providers and is not stored in full by the controller.
Records are kept of the history of games played, bet amounts and timing, session duration, bonuses applied and the status of wagering requirements.
Collected automatically: IP address, device type and version, operating system, browser type, language settings, access timestamps and cookie-related identifiers.
The content of correspondence with customer support is retained, including live chat conversations and email exchanges.
Provision of the service — creating and maintaining a user account, processing bets, crediting winnings and managing bonuses. Legal basis: performance of a contract.
Compliance with regulatory obligations — identity verification, anti-money laundering measures, reporting to competent authorities, tax requirements. Legal basis: statutory obligation.
Fraud prevention — detecting duplicate accounts, bonus abuse, collusion between users and unauthorised access. Legal basis: legitimate interest.
Responsible gambling — monitoring for indicators of problem behaviour and applying user limits and restrictions. Legal basis: statutory obligation and legitimate interest.
Marketing communications — sending information about promotions and offers. Legal basis: consent, which may be withdrawn at any time.
The platform uses cookies and similar technologies to store information on the user's device.
Strictly necessary cookies enable session functionality, account login and connection security. These do not require consent as the service cannot be provided without them.
Functional cookies retain user preferences such as language, interface settings and a list of favourite games.
Analytics cookies allow measurement of traffic and analysis of user behaviour for the purpose of improving the service.
Marketing cookies serve to track the effectiveness of advertising campaigns and to display targeted advertising.
Consent is managed via the banner displayed on the first visit and through browser settings. Declining non-essential cookies does not restrict access to core functionality.
Personal data may be disclosed to the following categories of recipients:
All data processors are bound by contractual obligations of confidentiality and security. Personal data is not sold to third parties.
Where processing requires the transfer of data to a country outside the EEA, such transfer takes place on the basis of an adequacy decision, standard contractual clauses approved by the European Commission, or another recognised protection mechanism.
Data of registered users is retained for the duration of the account.
Following account closure, identification, verification and transaction data is retained for the period prescribed by law, which under current anti-money laundering legislation is no less than five years from the termination of the relationship.
Data related to self-exclusion is retained for the duration of the exclusion and thereafter in accordance with applicable responsible gambling requirements. Technical and analytics data is retained for a shorter period commensurate with the purpose of processing.
Right of access — to receive confirmation as to whether their data is being processed and a copy thereof.
Right to rectification — to request correction of inaccurate or incomplete data.
Right to erasure — to request deletion of data, to the extent this does not conflict with a statutory obligation to retain it.
Right to restriction — to request restriction of processing where the accuracy or lawfulness of processing is contested.
Right to portability — to receive their data in a structured, commonly used and machine-readable format.
Right to object — to object to processing based on legitimate interest and to direct marketing at any time.
Right to withdraw consent — without this affecting the lawfulness of processing carried out prior to withdrawal.
Right to lodge a complaint — with the supervisory authority for data protection in the country of residence.
Requests are submitted through the designated contact channels. A response is provided within one month, which may be extended in complex cases in accordance with the law.
Technical and organisational measures are applied, including encryption of transmitted data, access controls on the principle of least privilege, access logging for systems and periodic security reviews.
The user is responsible for the confidentiality of their login credentials and must notify support immediately if they suspect unauthorised access to their account.
The services are intended exclusively for persons aged eighteen and over. Data of minors is not knowingly collected. Where an account created by a minor is identified, it is closed and the associated data is processed in accordance with applicable requirements.
This policy may be amended to reflect changes in legislation or in the services provided. The current version is published on this page with the date of last amendment indicated. Material changes are communicated additionally to registered users.
Questions regarding the processing of personal data and the exercise of rights under section 8 should be directed through live chat or through the email address published in the contact section.
These terms and conditions govern the relationship between the operator of the HitNSpin platform and users of the services provided through it. Registration of an account and use of the services constitute unconditional acceptance of these terms in their entirety.
The user should read this document before creating an account.
The services are accessible exclusively to persons aged eighteen and over. Participation by minors is prohibited and constitutes a violation of both these terms and applicable legislation.
The user declares that they are legally capable and that their participation in gambling is not prohibited under the legislation of the country in which they reside.
Access from jurisdictions in which online gambling is prohibited or subject to restrictions incompatible with the operator's licence is not permitted. Responsibility for compliance with local legislation rests with the user.
The operator reserves the right to refuse registration or to close an existing account without obligation to provide reasons, within the limits permitted by applicable law and licensing requirements.
Each individual is entitled to one account. Creating more than one account, including by using the details of third parties, is grounds for closing all associated accounts and for cancelling any bonuses and winnings arising from the violation.
Upon registration, the user provides truthful, accurate and up-to-date information. Any changes must be updated promptly.
Login credentials are personal and must not be shared with third parties. All actions carried out through the account are deemed to have been carried out by its holder.
The account is non-transferable. Transfer of funds between accounts of different users is not permitted.
Identity verification is carried out before the first withdrawal. Withdrawals are not processed until verification is complete. The operator may request additional documents at a later stage where there is reasonable cause to do so.
Deposits may only be made using payment methods registered in the name of the account holder. Deposits from accounts belonging to third parties are not accepted.
Minimum and maximum amounts depend on the chosen payment method and on the conditions of any applicable promotion, and are stated in the cashier section of the platform.
Withdrawals are in principle processed via the same payment method used for the deposit. Where this is technically not possible, an alternative method may be used following agreement with support.
Withdrawal requests are subject to review. Processing times depend on the chosen method and on the verification status of the account.
Funds in the user's account do not earn interest. The account may not be used as a payment account or for purposes other than participation in the games offered.
Where suspicious transactions are identified, the operator may hold processing pending the outcome of a review, in accordance with anti-money laundering regulatory requirements.
Bonuses are granted at the operator's discretion and are subject both to these general terms and to the specific conditions of the relevant promotion.
The welcome offer comprises four packages — Thor, Lagertha, Freya and Ragnar. The choice is made once and cannot be changed. The Ragnar package is intended exclusively for sports betting and cannot be combined with the casino packages.
Wagering requirements are as follows: bonus funds are subject to forty times wagering, and winnings from free spins are subject to thirty times wagering.
The maximum amount available for withdrawal from a bonus is limited to five times the initial bonus credited. Amounts above this cap are removed when the withdrawal request is processed.
The time limit for completing the requirements of each stage is five days from activation. If not completed within this period, the bonus and any winnings derived from it are cancelled. Deposited funds belonging to the user are not affected.
The speed bonus is activated by making a deposit within sixty minutes of registration. Its conditions differ by package and are described in the bonuses section.
Different game categories contribute to different degrees towards fulfilment of wagering requirements. The applicable contribution table is published in the conditions of the relevant promotion.
Bonus abuse, including the use of low-risk strategies, covering bets, collusion between users, or systematic exploitation of the structure of offers beyond their intended purpose, is grounds for cancellation of bonuses and winnings and for closure of the account.
Game outcomes are determined by certified random number generators or, in the case of live dealer games, by regulated dealing procedures.
In the event of a technical malfunction, disconnection or system error, the records held on the operator's servers are authoritative. Bets affected by a confirmed error are cancelled and the corresponding funds are returned.
A disconnection during a game round does not affect the outcome, which is determined on the server and reflected in the account balance.
The operator is not liable for any loss arising from a malfunction of the user's device or internet connection.
The following are prohibited:
Violation of the above prohibitions results in immediate closure of the account and cancellation of available bonuses and any winnings derived from them.
Gambling is a form of entertainment and should not be regarded as a source of income.
The user has access to self-limitation tools available through the account: deposit limits, loss limits, session duration restrictions, a cooling-off period and self-exclusion.
Limits applied take effect immediately. Reducing a limit is applied at once; increasing a limit takes effect after the required waiting period has elapsed.
Self-exclusion cannot be reversed before the selected period has expired.
Where problem gambling behaviour is suspected, the user is encouraged to contact a specialist support organisation.
The services are provided as available. The operator does not guarantee uninterrupted access and reserves the right to carry out scheduled maintenance.
The operator's liability is limited to the amount of funds standing to the credit of the user's account at the time the relevant event occurs, to the extent that mandatory legal provisions do not provide otherwise.
The operator is not liable for any tax obligations arising for the user under the legislation of their country of residence.
Complaints are submitted to customer support via live chat or by email and are dealt with within a reasonable time.
If a resolution cannot be reached by informal means, the user has the right to refer the dispute to the competent regulatory authority identified in the licensing information on the site.
The operator has the right to amend these terms. The current version is published on this page. Material amendments are communicated to registered users. Continued use of the services after amendments take effect constitutes acceptance of those amendments.
These terms are governed by the law of the jurisdiction that issued the operator's licence. Disputes arising from them fall within the jurisdiction of the competent authorities of that jurisdiction, without prejudice to any mandatory rights of the user under their local legislation.
The invalidity of an individual clause does not affect the validity of the remaining provisions.
Where there are discrepancies between language versions of this document, the English language version shall prevail.
These terms constitute the entire agreement between the parties with respect to their subject matter.
